Nationwide Phone: 02 72015063
Direct Phone: (02) 4001 0520
Fax: (02) 4001 0521
Technical Support
General Support (Standard Hosting)
Weekdays 9:00am - 5:00pm
Saturday: 10:00am - 4:00pm
Sunday: Closed
Online My Support
E-Mail: [email protected]
Network Operation Centre (Co-Location customers and Network related issues)
Phone: 1800 248 478
Hours: 24 Hours a day 7 days a week.
Please note this number is ONLY for co-location and dedicated hosting customers, any other customer calling this number may incour fees.
Sales Support
Phone: 02 72015063
Online: Online Enquiry
E-Mail [email protected]
Sales Operating Hours 24 Hours / 7 Days / 365 Days a year
Billing Support
Phone: 02 72015063 - Option 3
Online: My Account
E-Mail: [email protected]
Billing Operating Hours: 9:00am - 5:00pm Monday to Friday
Please note that the Support staff are unable to help with a billing related enquiry after hours.
Business Support
(Business Customers Only)
Phone: 02 72015063 , Option 2, then 6
Hours: 24 Hours a day, 7 days a week.
Postal Address
PO Box 164Newcastle, NSW 2300
Australia
Office Address
Shop 3 & Suite 5 810 - 820Hunter St. Newcastle West
NSW 2302
